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Chapter 8 Logs and Troubleshooting
Autoloader Logs
110 Quantum SuperLoader 3 User’s Guide
28 Message parameter Bad Check the host device driver.
Check the host application.
Check the SCSI bus cables and terminators.
Check the host adapter.
Power cycle the autoloader. Repeat checks after
power cycle.
If all previous steps fail, contact customer support.
29 Invalid Element Check the host device driver.
Check the host application.
Power cycle the autoloader. Repeat checks after
power cycle.
If all previous steps fail, contact customer support.
2A Invalid Element Status Check the host device driver.
Check the host application.
Power cycle the autoloader. Repeat checks after
power cycle.
If all previous steps fail, contact customer support.
2B–2F Firmware tables and stacks
invalid
Check for a Hard Error log. If an error displays in the
Hard Error log, power cycle the autoloader.
•Check www.quantum.com
for firmware updates.
30 POST Failure Verify that the magazines are fully seated.
Power cycle.
If all previous steps fail, contact customer support.
31–38 System Monitoring type
events
Check for a Hard Error log. If an error displays in the
Hard Error log, power cycle the autoloader.
•Check www.quantum.com
for firmware updates.
If all previous steps fail, contact customer support.
Error Type Description Suggested Actions
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