
100 Troubleshooting and Help
38 xx
The Remote Management Unit (RMU) can not communicate with the DHCP
server.
Contact ATAC.
39 xx
An external network error was detected by the Remote Management Unit
(RMU).
Ensure that the network cable is connected from the DHCP server to the RMU.
Ensure that the RMU is configured to operate with the DHCP.
Contact ATAC.
40 xx
The Library detects that Servo power is missing.
Contact ATAC.
42 xx
An incorrect library configuration is detected: the mailbox storage column
is missing; also error due to drives out of order or multiple drive types
installed.
Check to make sure that the mailbox column is installed and the fiducial label is
properly installed and not damaged. The fiducial label is present on both the
single slot mailbox and the multi-slot mailbox. Only one drive type is installed in
the Library Control Path library with no gaps between drive locations.
Contact ATAC.
43 xx
An unknown library configuration is detected, the barcode scanner is
unable to read the fiducial label located on the storage column or storage
magazine during a Teach operation.
Ensure that the microcode level in the Scalar 100 supports the hardware
installed. Refer to
Getting Firmware and Serial Number Information on page 48.
Check for a dirty, damaged, missing or wrong fiducial label located at the
storage array in the Library.
Contact ATAC.
44 xx
An unknown fiducial label is detected during a Teach operation.
Ensure that the microcode level in the Scalar 100 supports the hardware
installed. Refer to
Getting Firmware and Serial Number Information on page 48.
Check for a dirty, damaged, missing or wrong fiducial label where the picker is
positioned.
Contact ATAC.
45 xx
Incompatible sled type. Mismatched sled and fiducial type.
Contact ATAC.
Table 8 Service Action Code Descriptions
Reported
SAC
Error and Solution
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