
104 Troubleshooting and Help
A0 xx
Communication is not established between the main controller PCBA and
the auxiliary controller PCBA’s in the library.
Contact ATAC.
A1 xx
Communication was established but has been lost between the main
controller PCBA and the auxiliary controller PCBA’s in the library.
Contact ATAC.
A2 xx
Communication was initially established but is now lost between the main
controller PCBA and the picker control PCBA.
Contact ATAC.
A3 xx
Communication was initially established but is not lost between the main
controller PCBA and the display control PCBA.
Contact ATAC.
D2 xx
The Library detected that a fan has failed in one of the DC power supplies.
If this Library has only one DC power supply, replace the DC power supply.
If this Library has two DC power Supplies, listen to the fan located on the back
of each power supply. Replace the power supply that does not have the fan
running.
E0 xx
A cartridge is stuck in the picker assembly, operator intervention is
required to remove the cartridge from the grip fingers.
Remove the cartridge.
E1 xx
The mailbox door is not fully closed.
Close the mailbox door
E2 xx
The front door is not fully closed, operator intervention is required to
close the door.
Close the front door.
E7 xx
The picker assembly detected that a cartridge is not present in the grip
fingers. The cartridge may not be seated properly in the grip fingers or the
get operation is not successful. Locate the cartridge in question.
If the cartridge is not properly seated in the grip fingers. Remove the cartridge,
insert it in any empty slot and retry the operation.
If the cartridge is not in the picker but located in its original slot, the cartridge
may be seated too tightly in the slot. Replace the magazine, re-inventory and
retry the operation.
Contact ATAC.
Table 8 Service Action Code Descriptions
Reported
SAC
Error and Solution
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